Welcome to College Mall Veterinary Hospital! We try to make every visit a pleasant one from the moment you walk in the door until you head home with your pet. Check out the pictures of our facility below, or feel free to stop by and take a tour during normal business hours.
Animal Hospital Policies
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, American Express, Care Credit, cash and personal checks.
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time. For new clients and clients with new patients we ask that you arrive at least 15 minutes prior to your scheduled appointment time. This will allow for the proper paperwork to be completed and entered into our computer system.
Patient Arrival Policy
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. All cats must be presented in an appropriate cat carrier. Occasionally the doctor will offer 'drop-off' appointments. A 'drop off' means you could bring your pet and leave them with us for a couple of hours. Usually we will ask you to 'drop off' sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, we will give you a call to go over the diagnosis, treatment plans, and/or discharge instructions.
Surgery/procedure patient check-in time is between 8:00am-8:30am. Please allow at least 15 minutes for us to go over the consent form and a few questions with you. Also, remember to make sure your pet is fasted (no food after 12:00am (midnight) the night before, water is okay through the night, but please remove it first thing in the morning). Your veterinarian may give you different instructions depending on the procedure being performed.
Useful Documents and Forms
We are pleased to provide you with all the forms that can simplify the process of caring for your pet. Feel free to complete these forms prior to your upcoming visit. If you have any questions please let us know.